Privacy Policy — How 777h Protects Your Personal Data

777h collects personal information through several channels: directly from you when you register an account or contact support, automatically through your use of the platform, and from trusted third-party identity verification and payment service providers. The categories of personal data we may process are set out below.

Account Registration Data

When you create a 777h account, we collect the information you provide during the registration process. This typically includes:

• Full legal name
• Date of birth (required to verify that you are aged 18 or above)
• Mobile phone number (used for account verification and OTP-based two-factor authentication)
• Email address
• Preferred username and password (stored in hashed, non-reversible form)
• Residential address, including city and district (e.g., Dhaka, Chittagong, Sylhet, Khulna)

Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) programme — which we are required to operate under our international gaming licence obligations and applicable anti-money laundering standards — we may ask you to submit:

• A copy of a government-issued photo ID (National ID card, passport, or driving licence)
• A proof-of-address document dated within the last three months
• A screenshot or confirmation of your bKash, Nagad, or Rocket account showing your registered mobile number
• Source of funds documentation in cases involving high transaction volumes or enhanced due diligence requirements

Financial Transaction Data

When you make a deposit or withdrawal, 777h records transaction details including the amount in BDT, the date and time, the payment method used (e.g., bKash, Nagad, Rocket, BRAC Bank), and a tokenised reference to your payment account. We do not store full mobile banking PINs or bank account passwords.

Gameplay and Betting Data

777h automatically records your in-platform activity, including the games you play, bets placed, wagers settled, bonus usage, session start and end times, and game outcomes. This data is used to operate the platform, resolve disputes, detect fraud, meet regulatory reporting requirements, and personalise your experience where you have provided consent for personalisation.

Technical and Device Data

When you access 777h.im, our servers automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Device type (mobile, desktop, tablet)
• Referring URL
• Pages visited and time spent on each page
• Session duration and click-path data

This technical data is collected automatically via server logs and analytics tools and is used for platform performance monitoring, security purposes, and fraud prevention. It is not used to identify you personally unless combined with other account data in the context of a security investigation.

Customer Support Communications

If you contact 777h via live chat, email, or any other support channel, we retain a record of that communication — including your name, contact details, and the content of the conversation — for a period sufficient to resolve your query and for quality assurance purposes.

777h processes your personal data for the specific, limited purposes described in this section. We rely on one or more of the following legal bases to process your information: performance of a contract (i.e., to provide the services you have signed up for), compliance with a legal obligation, legitimate interests pursued by 777h that do not override your fundamental rights, or your explicit consent where required.

777h does not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight. Where profiling is used — for example, to detect unusual betting patterns associated with problem gambling — a member of our responsible gaming team reviews any flagged account before any action is taken.

777h does not sell, rent, or trade your personal information to third parties for their own commercial use. We may, however, share your data with carefully selected third parties in the following circumstances:

Service Providers and Technology Partners

We engage third-party service providers who process personal data on our behalf in order to operate and support the 777h platform. These include game software providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), payment processing partners (such as bKash, Nagad, and Rocket), cloud hosting and infrastructure providers, and customer support technology vendors. All such service providers are bound by data processing agreements that restrict their use of your data to the specific services they provide to 777h and require them to implement appropriate security measures.

Identity Verification Providers

To fulfil our KYC obligations, we may share identity document data with licensed third-party identity verification providers. These providers are engaged solely for the purpose of verifying the authenticity of the documents you submit and confirming that the information matches external data sources. They are not permitted to use your data for any other purpose.

Legal and Regulatory Disclosures

777h may be required to disclose personal data to law enforcement authorities, regulatory bodies, or other governmental agencies in response to a lawful request, court order, or to comply with applicable anti-money laundering, counter-terrorism financing, or gaming regulations. In such cases, we will disclose only the minimum information necessary to satisfy the legal requirement and will, where legally permitted, notify you of such disclosure.

Business Transfers

In the event that 777h undergoes a merger, acquisition, restructuring, or sale of assets, personal data held by 777h may be transferred to the acquiring entity as part of that transaction. Any such transfer will be conducted in accordance with applicable data protection law, and affected users will be notified in advance where required by law.

777h.im uses cookies and similar tracking technologies — including web beacons and local storage — to operate the platform, remember your preferences, analyse usage patterns, and deliver a consistent experience across sessions. The following table describes the main categories of cookies we use.

You may manage your cookie preferences through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or receive a notification before a cookie is stored. Please note that disabling strictly necessary cookies will impair the functionality of the 777h platform, including your ability to log in and maintain a session.

Third-party game providers embedded within 777h.im may set their own cookies in connection with game delivery and performance monitoring. 777h does not control these third-party cookies. Please refer to the relevant provider's privacy documentation for details.

777h takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. Key security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and 777h servers
• Password hashing using industry-standard one-way cryptographic algorithms — your plain-text password is never stored
• Two-factor authentication (2FA) via SMS OTP, available to all account holders and strongly recommended
• Access controls limiting internal access to personal data on a strict need-to-know basis, with audit logging of all access events
• Automated fraud detection systems that monitor for unusual login patterns, rapid IP changes, and suspicious transaction behaviour
• Regular security assessments conducted by internal and external teams to identify and remediate vulnerabilities
• Data segregation ensuring that payment credentials are stored separately from gameplay and account profile data

Your personal data is stored on secure servers hosted in data centres that maintain recognised physical and environmental security controls. Where data is processed by third-party service providers, we require those providers to implement equivalent security standards as a condition of their engagement.

As a 777h account holder or platform visitor, you hold a number of rights with respect to your personal data. These rights are summarised below. To exercise any of them, please contact our support team at [email protected] with the subject line "Data Rights Request" and allow up to 30 days for a response.

• Right of Access: Request a copy of the personal data 777h holds about you.
• Right to Rectification: Ask us to correct inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your data, subject to legal retention obligations.
• Right to Restriction: Ask us to limit processing of your data in certain circumstances.
• Right to Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw marketing consent at any time without affecting prior processing.
• Right re: Automated Decisions: Request human review of any automated decision that significantly affects you.

Please note that some of these rights are not absolute. For example, we may be unable to delete your account data if we are required by law or gaming regulation to retain it for a specified period, or if deletion would prejudice the resolution of an ongoing dispute or investigation. Where we are unable to fulfil a data rights request in full, we will explain the reason clearly and in writing.

If you are dissatisfied with our response to a data rights request, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

777h retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law, regulatory obligations, or legitimate business needs. The following retention periods apply as a general guide:

Once the applicable retention period expires, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures. Anonymised data — from which no individual can be identified — may be retained indefinitely for statistical and analytical purposes.

777h reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or platform features. The "Last updated" date at the top of this page indicates when the most recent revision was made.

Where a change to this policy materially affects how we process your personal data, we will provide notice to registered account holders via the email address or phone number associated with their account before the change takes effect. For minor or clarificatory changes, we may update the policy without individual notification — we therefore encourage you to review this page periodically.

Your continued use of the 777h platform after a policy update constitutes your acknowledgement of the revised policy. If you do not agree with the updated policy, you should discontinue use of the platform and may request account closure by contacting [email protected].

This Privacy Policy was last reviewed and updated in January 2026. 777h operates 777h.im under an international offshore gaming licence. For players aged 18 and above only. Please gamble responsibly.